FAQ's

How Long Does Delivery Take?
We try and ship all orders within 2 working days from our warehouse, and we use the best courier service in India so it would only take anywhere between 2-5 days for delivery.

How are the Cigars Packaged?
All orders are carefully packed with layers of protection to make sure that your cigars arrive at your doorstep in perfect condition, we have a lot of experience in delivering cigars in India for many years now so please don't worry about any aspect of the packaging process :). Box orders are shipped in their original boxes and clearly feature the box codes so you can check the authenticity on the Habanos.com website, box codes can also be provided for reference prior to purchase as well.

How Good is Your Customer Support?
We are team of passionate cigar lovers, and our customer service team is well educated about cigars and can answer any question regarding your purchase, they can make quality cigar recommendations based on taste, budget any other preferences. We at Cigarsindia.in encourage patrons to call us for a disucssion so that you can make an informed purchase. We have Dedicated Daytime Phone and Chat Support and 24/7 Email Support, emails are usually responded in under 8 hours Max.

Are Your Cigars of the Highest Quality?
We at Cigarsindia.in believe in delivering only the finest cigars, we age our cigars in perfect humidity levels to make sure that the cigars arrive moist and in the perfect smoking condition. We have strict quality controls to make sure that no dry cigars are ever sent out to our customers. Also, reviews from our existing customers on Google Reviews and Facebook should give you an idea of the quality of our cigars and our customer service.

Where is Your Cigar Store Located?
Our Cigar shop is located in Indiranagar, Bangalore, where patrons can taste and enjoy cigars from a elaborate display humidor. We have comfortable seating so you can enjoy your cigar in company of our ever present staff of cigar experts.